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Ashok Miranda
Oct 29, 20194 min read
5 Company Culture Myths Busted!
Creating the company ‘culture playbook’ is by far the most important process a company needs to work on. Having a strong culture is your roa
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![Customer acquisition vs. customer retention, [where should your focus be?]](https://static.wixstatic.com/media/cf947e_94aaa849af3e4a219e00dfad8db88cca~mv2_d_6000_4000_s_4_2.jpg/v1/fill/w_1816,h_1364,fp_0.50_0.50,q_90,enc_auto/cf947e_94aaa849af3e4a219e00dfad8db88cca~mv2_d_6000_4000_s_4_2.jpg)
Ashok Miranda
May 2, 20184 min read
Customer acquisition vs. customer retention, [where should your focus be?]
It is in customer complaints that you know what your customers care about, and what they expect from your products and services.
Your 
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Ashok Miranda
Apr 27, 20184 min read
Do We Really Understand the Power of Reciprocity?
We need to move from ROI to ROR (return on relationships,) the new powerful metric for personal and business success. Having empathy and bei
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